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Using default settings you can have a client PC connect to a Server 2016 RDSH via RDP and remain connected for hours/days/weeks/months/etc. If necessary, please take wireshark/netmon captures at multiple points to determine the device that is disconnecting the session. What networking devices are between the remote PCs and the Server 2016? For example, firewall(s) hardware/software, routers, switches, VPNs, etc.ĥ. Is the Server 2016 a physical server or a VM? If physical please make sure you have updated BIOS, nic firmware, nic drivers, etc., as recommended by server manufacturer.Ĥ. Using an older client should not cause disconnects, however, for Server 2012+ģ. The client can be installed via Windows Update under Optional. For Windows 7 users, please make sure they have updated to 8.1 RDP Client (mstsc.exe ). Are users connecting via RD Gateway or via direct connection to TCP/UDP through the firewall? If direct, have you forwarded both TCP 3389 and UDP 3389? If RD Gateway, have you forwarded both TCP 443 and UDP 3391 to the RD Gateway?Ģ.
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This seems to occur at random times (2am, 10pm, 8:30am, 3pm etc) it does once every 24-48 hours or so. The server will sit with a Network Status of “Unplugged” for ages until it is rebooted.
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